Problems result from how PowerPoint is designed; PowerPoint does not automatically synchronize sound and animation, for example.
Many problems result because the computer running the presentation simply runs out of resources to play all of the multimedia elements.
Moving the presentation from your computer where you created it to another computer can uncover problems resulting from the difference between the two computers.
Some possible problems, what causes them, and how to correct them are listed below.
On computer where presentation created
Media plays poorly or is of low quality
- Available memory insufficient
- Background programs using up resources
- Fragmented hard drive
- Disk too full for virtual memory to operate sufficiently
Solutions:
Close all unnecessary programs
Open Task Manager to identify and close background programs
Defragment the hard drive
Run Disk Cleanup to free space on the hard drive; clean up temp
folder; compress unneeded files; backup and remove old files
Buy more memory
Animations run poorly or not at all
- Animations too complex
- Too many complex slides follow one another
- Slow image download
Solutions:
Simplify animations
Have previous and following slide after a complex animation
contain no media
Optimize images outside PowerPoint to reduce size
Media does not play at all
- Wrong version of DirectX installed
- Outdated or wrong codex installed
Solutions:
Update DirectX from Microsoft.com Download Center
install the correct codex
Played on a different computer
Media plays differently or poorly
- Microprocessor is slower
- Less capable video card
Solutions:
Use a computer with the same speed microprocessor
Use a computer with an equally capable video card
Media does not play at all
- Wrong version of DirectX installed
- Outdated or wrong codex installed
Solution:
Update DirectX from Microsoft.com Download Center.
Played on a CD or DVD
Media plays more slowly
- CD/DVD plays slower than hard drive
Solution: Move to hard drive of computer.
Media does not play at all
- Links to media are to wrong path
- Media not on CD
Solutions:
Check links and edit to point to correct path.
Add media to CD.
If you are still having problems:
Read the related articles below for more solutions.
Send your question to MasterViews.
Go to PowerPoint Question and Answer Forum at presentationhelp.com
to see if they have an answer to your PowerPoint question.
